REFUND POLICY

Refund Policy
Last updated: [25/01/2026]

Soft Reset is a digital experience delivered instantly after purchase.

Because digital access is provided immediately, all sales are generally final.

However — we care deeply about the experience and we want it to feel safe and fair.

1. Refund eligibility

You may request a refund if:

  • You had a technical issue accessing the content

  • You purchased by mistake and did not use the content

  • You feel the experience wasn’t a fit and want support resolving it

Refund requests must be submitted within 7 days of purchase.

2. How to request a refund

You may request a refund if:

  • You had a technical issue accessing the content

  • You purchased by mistake and did not use the content

  • You feel the experience wasn’t a fit and want support resolving it

Refund requests must be submitted within 7 days of purchase.

2. How to request a refund

Email us at: [creators@mysoftreset.com]
Include:

  • Your purchase email

  • Date of purchase

  • What happened (1–2 lines is enough)

3. Processing time

If approved, refunds are typically processed within 5–10 business days depending on your bank/payment provider.